Can you take over a system without stopping current operations?
We plan the entry to limit risk to the live business. The exact boundaries depend on the system’s condition, access to environments and its critical processes.
Do I need a finished specification?
No. A description of the problem, goal, current process and what is blocking change is enough. We can define the first-stage scope together.
Do you work on both T&M and fixed-price terms?
Yes. We match the model to uncertainty: stabilisation and legacy work usually require T&M, while a well-contained scope can be delivered at a fixed price.
Can you work under NDA and white-label for software houses?
Yes. We can work under the partner’s brand or communicate directly with the end client, depending on the agreed scope and working model.
How do estimation and the first stage work?
We start with a short description of the situation and, where necessary, access only to the material needed for an initial assessment. We then set out the assumptions, first-stage scope, commercial model and anything excluded from the estimate.
Can you work with our existing team or current supplier?
Yes. We agree roles, access to knowledge and how decisions will be made so the project does not end up with two competing delivery centres. We can support the team, run a defined workstream or prepare a structured handover.
How much involvement do you need from our side?
We need one decision-maker and access to the people who understand the process and system. We prefer short working sessions, asynchronous status updates and scheduled demos or reviews over a calendar full of meetings.
What happens after launch?
We can continue developing and maintaining the system, move to an agreed support model or hand it over to the client’s team. Maintenance scope and response times are agreed separately for the specific system.
Where will the code, accounts and documentation live?
Our preferred model keeps the repository, cloud accounts, CI/CD, domains and documentation under the client’s or nominated partner’s control. If work starts on our infrastructure, we agree the transfer plan before implementation begins.